Any Sprint/Nextel Users Out There?
So I recently decided I needed a new cellphone and cell provider. Badly. Lets put it this way: my current phone (Kyocera SliderSonic) doesn’t hold a charge for any longer than 5 or 6 hours. It also feels like it’s starting to fall apart. And, it sometimes decides to unplug itself from the charger at random intervals. And I don’t mean that the plug jumps out of the phone, I mean the phone just all of a sudden acts like it’s been unplugged and stops charging. Lame.
So a couple of buddies of mine have had Sprint/Nextel for about 5-6 months now. They both have the HTC Mogul PocketPC, with an SERO (Sprint Employee Referral Offer) plan that provides them with amazing discounts on their monthly bills. So, I checked around, and found a SERO deal myself, and looked into it. Sweet-Ass Deal, lemme tell you.
Anyway, I’ve ordered my phone (also the HTC Mogul) and am waiting for it to be delivered. So what I’d like to know is this: Does anyone out there have Sprint/Nextel and if so, what are your thoughts and concerns with their service/coverage and their customer service. I’ve already read through hundreds of horror stories, but I’d like to know if any of my readers have different opinions. I’m pretty much locked into it at this point, but I’d just like to know what I could be getting myself into so I can be prepared to deal with it. =P
Oh, and if you don’t know what this SERO is all about, I suggest you go check into it. 
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Frank C
One of the programmers I work with has an ongoing fight with Sprint. She’s on the phone with their customer service every month fighting some screwed up charge on her bill. They’re at the bottom of the heap with Comcast when it comes to customer service.
Frank C’s last blog post..Blog Review: I Hope Matt Chokes
Dec 12th, 2007 at 9:54 am
ALLIE
Hi,
I have Sprint palm phone. It works ok, but my signal breaks a lot. I HATE their customer service! I read Consumer Reports recently and they rated Sprint very poorly.
Dec 13th, 2007 at 6:23 pm
Computer Forum
I actually moved away from Sprint because I didn’t get coverage in my area but I am very remote and have heard that sprint are very good
Dec 23rd, 2007 at 7:56 am
Forrest
I use Sprint … the coverage in my building isn’t great, but otherwise I’ve been pretty surprised. Not sure why I get better reception in the mountains than at home, but such is life. They’re not terrible, but they’re far from great … like you, I got sucked in with a good deal ( and a contract ).
Forrest’s last blog post..US 101: The Olympic Peninsula
Dec 26th, 2007 at 1:08 pm
funkeys
I use Sprint on my personal cell and T-Mobile for work. I’ve never had a problem with Sprint service myself and I think I have been with them for around 8 years.
funkeys’s last blog post..Video Demonstration of U.B. Funkeys
Dec 27th, 2007 at 11:24 am
Will Johnson
I’ve had problems with Sprint. Their customer service is simply horrible.
Verizon has great reception, but personally I haven’t found one that I’ve liked.
Dec 27th, 2007 at 7:17 pm
Chuck Norris
Avoid Sprint i had nothing but bad experience with them.
Dec 31st, 2007 at 9:46 pm
kaklong
Happy New Year!!!!!!!!!
kaklong’s last blog post..Customize the look of your XBOX 360!
Jan 1st, 2008 at 8:34 pm
Seth
This SERO thing sounds very interesting, but I can’t get over the horror stories about their service!
Jan 5th, 2008 at 12:09 pm
Jeff Flowers
I had a sprint phone about two years ago, but I had a major disagreement with their customer service representative. I was mistakingly charged something that I should’ve have been, and they wouldn’t take it off. It was a big fight, with no real solutions.
I ended up switching to T-Mobile and I am much happier.
Jeff Flowers’s last blog post..The Houston Start-Up Happy Hour
Jan 19th, 2008 at 4:46 pm
lazer epilasyon
Thanks.
lazer epilasyon’s last blog post..Lazer epilasyon sizleri bekliyor
Jan 24th, 2008 at 11:47 am
macnabclan
I had Sprint/Nextel for 5 years until 6 months ago. I found that the customer service went downhill after Sprint acquired nextel. They also don’t let you change your plan or phone without extending your contract. Good luck with them.
macnabclan’s last blog post..Roll Call - Church Tithing & Management Software
Jan 25th, 2008 at 10:00 pm
SuppSpace
I used to have them but during the merger the service deterioriated so I switched, it’s been awhile so I don’t know if it’s any better now.
Jan 30th, 2008 at 12:06 pm
Pictures of Hawaii
Nextel, since I can remember, has had a rep (amongst the people I associate with) for poor customer service and excessive add-on charges. I personally haven’t used them because of this.
Pictures of Hawaii’s last blog post..Chilly Hawaii Weather: Haleakala, Maui & Kona, Big Island
Feb 1st, 2008 at 4:29 am
Scalp Irritation
I haven’t noticed a change since Sprint acquired Nextel…just the same old not very friendly customer service that we’ve been accustomed to. The coverage where I’m at is great, though I must say.
Scalp Irritation’s last blog post..A Lesser Known Natural Remedy for Itchy & Smelly Scalp Irritation
Feb 1st, 2008 at 4:31 am
Snowboard Rentals in Whistler
I am in the same situation. My current phone (motorola v51 I think) doesn’t even last a whole day now. Although cold temperatures up in the alpine of Whistler and Blackcomb mountains doesn’t help. Still, brand new ( about 1.5 years ago ) it would last 2-3 days, now, less then one. anyway I am looking for a new phone, and am considering the sony w850i, it has mp3 and stuff. i guess i need to realise that no phone is going to last too long when I am taking it snowboarding half the year.
Feb 5th, 2008 at 2:15 am
UK Music Forums
I always avoid Sprint.
Feb 7th, 2008 at 4:46 pm
Knotter
I love the 2 way technology. I’ve gotten quite used to keeping on contact with clients that way.
Can be a pain sometimes when people bleep you at odd hours, but that’s what power buttons are for
Knotter’s last blog post..Wedding Programs
Feb 8th, 2008 at 11:51 am
ActorsWebsiteDesign
I use Sprint, seems to work the best. Had it for over 5 years now.
Feb 10th, 2008 at 7:24 am
Stomach Exercises
I never had problems with sprint
Feb 13th, 2008 at 6:12 pm
Meal Plan
Sprint/Nextel is great
Feb 13th, 2008 at 6:13 pm
JMSherer
I own a cell phone store, and it really depends on your area and what you will be using the phone for. Sprint Nextel is loved by businesses in the construction industry because of the push to talk feature. Seeing as you are buying the mogul, I imagine you may want data service along with calling. Sprint does not lead the industry in Data, Verizon is the current industry leader in the US.
You can hear horror stories from every carrier so no worries
JMSherer’s last blog post..Become a Positive Person in 21 days
Feb 27th, 2008 at 7:35 pm
dereon com
I use sprint. Yea, i have problem with my provider. It really su(k.
Mar 4th, 2008 at 10:17 pm
ARlingTON
Spring sux. Verizon has the most bars, but ATT has the best media packages (internet, phone, cable and etc.,).
Seriously, ATT has super cheap packages. go check em out =)
Mar 7th, 2008 at 5:32 am
Luciano's Car
I used to have sprint, but the reception was so bad it drove me crazy. T-mobile now, couldn’t be happier.
Mar 8th, 2008 at 5:34 pm
Makeup Junkie
I’ve heard so many bad reports about sprint and nextel that I’m afraid to even try them out. No, I think I’ll just stick with Verizon.
Makeup Junkie’s last blog post..Bare Escentuals Big Tease Mascara
Mar 13th, 2008 at 7:30 pm
Kris
Used to be on Sprint and had too many dropped calls. Perhaps it was because I was about 100 miles away from a big city but neverless, I’ll stick to Verizon.
Kris’s last blog post..Buying Your First Car - Tips for Teenagers
Mar 23rd, 2008 at 12:28 am
Reno Real Estate
I just heard a Sprint radio ad yesterday about their $99 “all in one”, “unlimited” program - web surfing, text messaging, unlimited calls, etc.
After reading these posts, I think I may hold off or look to Cingular.
Mar 25th, 2008 at 12:33 pm
Cologne
Sprint Nextel prices are high and their customer service is trash, but the cell reception is great in my area. Lots of people in my are use Nextel, but I’m gonna stick with Cingular because they’ve been good to me.
Apr 3rd, 2008 at 3:00 pm
Mark
I’d avoid sprint as much as possible. they have pockets in their network that could cause calls to drop. like holes in swiss cheese. Cingular has been good to me. Prices are okay and I havent had any problems with the bill.
Mark’s last blog post..Miley Cyrus- Acting Very “Britney” On American Idol
Apr 7th, 2008 at 10:34 pm
Darryl
I don’t have one, but I did work as a customer rep for them, and I am telling you there are more bill errors, incompetent staff and people willing to rip you off. If I where you stay away. There cell phones are like any other cell phone but there service is shit.
Darryl’s last blog post..The Advantages of a GPS Cell Phone
May 28th, 2008 at 2:04 pm
Monavie
I don’t have Sprint, I have Verizon and I’ve never had a problem with their service. I don’t know how true it is, but I’ve been hearing stories that Sprint is starting to fire customers that take up too much of their representatives time. Wierd.
Jun 9th, 2008 at 9:36 am
Alberta Foreclosures
I gave up on Sprint when I was slapped with a early cancellation fee back when I was a teenager.
Jun 10th, 2008 at 2:56 pm
dr noel aguilar
Yes they are rather quick with cancellation fees lol. Their service sucks too..
Jun 17th, 2008 at 1:00 am
bucalo
My experience with them is good. Had no problem with their service and product was fine.
Jun 18th, 2008 at 12:12 am
small business crm
Using nextel doesn’t make sense to me. They are known for their strange business policies..
Jun 18th, 2008 at 7:23 am
bikas
I had Sprint/Nextel once. Sprint/Nextel prices are high and their services are not good. I stopped using it.
Jun 23rd, 2008 at 2:23 am
Agaboo
Someday I will
Agaboo’s last blog post..What Makes You Not a Buddhist
Jul 22nd, 2008 at 11:24 pm
Buzz
Maybe someday i will use it !
Buzz’s last blog post..DISCOBITCH - C’EST BEAU LA BOURGEOISIE (PAROLES CLIP VIDEO)
Jul 29th, 2008 at 10:21 am
A. Georgiev
I have a sprint palm phone too but everything is okay.
Aug 9th, 2008 at 1:48 am
Online Certification
I am pleased about the interesting contributions and would like to express my radix complement in addition. This post is just great. Just keep on writing these kinds of posts.
Aug 11th, 2008 at 9:57 pm
patent assistance worldwide
I can only tell of my good experience. New to me what I see here.. Service is ok too.
Aug 18th, 2008 at 11:43 am
PDFoxy
Badly i’m not a Sprint/Nextel user
Sep 5th, 2008 at 3:51 am
watch heroes
verizon all the way, nextel and there DC are so 2001
Sep 18th, 2008 at 7:13 pm
watch heroes
Should switch phones
Sep 18th, 2008 at 7:14 pm